PNCC eSIM
Instant Mobile Connection — No SIM Card Needed
What is a PNCC eSIM?
A PNCC eSIM is a digital SIM built into your phone. It lets you activate mobile service without inserting a physical SIM card — faster, easier, and more convenient.
Who is PNCC eSIM for?
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Local PNCC customers with eSIM-compatible phones
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Visitors to Palau who want quick, hassle-free mobile service
Why choose PNCC eSIM?
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Activate in minutes at a PNCC location
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No physical SIM card required
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Dual SIM ready for work, travel, or personal use
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Compatible with most new smartphones
How do I get a PNCC eSIM?
To purchase a PNCC eSIM, simply visit one of our locations:
🏬 PNCC Retail Stores
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Koror
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Airai
🤝 PNCC Authorized Resellers
Our staff will:
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Check if your phone supports eSIM
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Activate your eSIM for you
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Help you keep your number (if applicable)
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Visit a PNCC Retail Store or Authorized Reseller
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PNCC staff confirm your phone is eSIM-compatible
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A QR code is printed out for you to scan and activate your eSIM
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Follow on-screen steps to complete setup
Most customers are connected in just a few minutes.
Yes. Local customers can:
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Keep their existing PNCC number
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Use eSIM as their main line or alongside a physical SIM (dual SIM)
Most newer smartphones support eSIM, including:
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iPhone XS and newer
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Samsung Galaxy S20 and newer
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Google Pixel 3 and newer
Some regional models may vary. PNCC staff will confirm compatibility before activation.
iPhone (Apple)
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Settings → Cellular/Mobile Data
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Look for Add eSIM / Add Cellular Plan
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Optional: Settings → General → About → EID (if EID exists = eSIM supported)
Samsung Galaxy (Android)
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Settings → Connections → SIM manager
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Look for Add eSIM / Add mobile plan
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Optional: Search “eSIM” in Settings
Google Pixel
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Settings → Network & Internet → SIMs
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Look for Add SIM / Add eSIM / Download a SIM instead
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Optional: About phone → Device identifiers → EID
Other Android phones
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Settings → Network/Connections → SIMs/Mobile network
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Look for Add eSIM / Download SIM / Add mobile plan
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Optional: Check About phone for EID
No. eSIM works digitally — no physical SIM card is required.
PNCC eSIM works with both prepaid and postpaid mobile plans. Customers can choose the plan that best suits their usage and budget.
To view all PNCC mobile plans, visit: 👉 pnccpalau.com/products-and-services/mobile
Both. PNCC offers prepaid eSIM and postpaid eSIM.
Prepaid eSIM is available at:
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PNCC Retail Stores (Koror & Airai)
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PNCC Authorized Resellers
Postpaid eSIM is available only at PNCC Retail Stores:
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Koror
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Airai
PNCC Authorized Resellers do not offer postpaid eSIM.
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Choose prepaid eSIM for flexibility or short-term use
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Choose postpaid eSIM for monthly plans with bundled services
PNCC staff can help you decide in-store.
Prepaid vs Postpaid eSIM – Comparison Table
| Feature | Prepaid eSIM | Postpaid eSIM |
|---|---|---|
| Plan Type | Pay-as-you-go | Monthly billing |
| Available at PNCC Retail | ✅ Yes | ✅ Yes |
| Available at PNCC Resellers | ✅ Yes | ❌ No |
| Suitable for Visitors | ✅ Yes | ❌ Not Recommended |
| Suitable for Local Customers | ✅ Yes | ✅ Yes |
| Account Setup Required | ❌ No | ✅ Yes |
| Number Retention | Optional | ✅ Yes |
| Staff Assistance Required | Optional | Required |
👉 View full mobile plan details at pnccpalau.com/products-and-services/mobile
Need help or more information?
Visit: PNCC Retail Stores (Koror & Airai)
Email to: service@pnccpalau.com
